How to reach us

We prefer you email us at info@goldfinch.dk to contact us. We respond within 36 hours (excluding holidays) maximum. We will always endeavour to answer more quickly whenever possible!

Our phone line is reserved for those who have (or would like to have) a booking for today, so if you need to speak with us, our phone line is open between 14:30 – 1/2 hour before closing daily.

Please note that our staff are in the restaurant serving guests at the same time, so we can only assist with the current day’s bookings over the phone. All other questions will be directed to email.

Or maybe your question will be answered below?

FAQs

Q: Do you have wheelchair accessibility?
A: Yes, we do! Our entrance doesn’t have steps, and we do have an accessible restroom. Please just tell us in your booking if you or someone in your party is in a wheelchair (or other) and that will help us a lot to give your party the appropriate seating arrangement.

Q: Are children allowed?
A: Yes! We’re a Chinese restaurant and definitely believe in multi-generational dining. Please include younger diners (and their age) in the number for your booking and let us know if you need a high chair since we only have a limited number of those as well. Space in the dining room is limited though, so we would definitely recommend a carrier for your youngest guests, as we don’t always have room for prams in the restaurant.

Q: Do you have any vegan or vegetarian dishes?
A: Yes, we have plenty of options, just ask your waiter what’s available on the night of your visit.

Q: Is my pet allowed to come eat with me?
A: No, so sorry. As much as we would love to have your furry friend come, we have an open kitchen so we can’t accommodate your pet, and we don’t have any outdoor seating areas.

Q: What are my parking options if I’m driving to the restaurant?
A: Send us an email at info@goldfinch.dk where we can give you more detailed instructions on where you can park close by.

Q: Can we bring our own wine?
A: This will only be on a case by case basis with approval from the restaurant’s sommelier. Please write us an email at info@goldfinch.dk where we can find out what the conditions are.

Q: I’m celiac/allergic to gluten. What can I eat?
A: A limited number of dishes – we are a Chinese restaurant, and as such soy sauce is in most of our dishes and cannot be removed. We are happy to offer what we can, but please note it won’t be a large majority of the menu, nor will you be able to share dishes.